FAQ

Where can I get my hearing aids reprogrammed or tuned?

You can program your hearing aid to what comforts you the best, feel free to call us for more information. - Alternatively, you can take your hearing aids in for service at any local clinic, our hearing aids are not locked and do not require any special tools other than the manufacturer's software and link which are standard equipment for hearing aid practitioners

Is Sama3ati® Safe to use?

All Sama3ati® products are 100% safe to use as all of the formulas used inside any of the products are clinically approved.

Your safety is our number 1 concern. We have recreated our product twice before launching it to the market to make sure it causes 0 sensitivity, pain or damage to your ear.

How long do Sama3ati® batteries last?

Sama3ati® Hearing Aid can get up to 40 hours of listening time on a single charge of 4 hours. (6 hours charge for the first time)

I have hearing loss in both ears. Is it necessary to wear two hearing aids?

Here’s why two hearing aids can be better than one:

Better hearing in a noisy environment:

Research has shown that speech understanding in noisy environments is optimized when the brain receives sound input from both ears. 

Improved ability to localize sounds:

The brain uses the sound input from both ears to help determine the direction of the sound source. Having a hearing aid in only one ear can alter this sense of direction making it more difficult to localize sound.

If you are interested in buying two Hearing Amplifier, Sama3ati® can offer you two Hearing Amplifier for 280$ instead of 300$

Will a hearing aid restore my hearing to normal?

Hearing aids can make understanding speech much easier.

How long does it take to receive my order?

Fast & Free Delivery is one of our highest concerns to offer you the best experience before, during & after your treatment.

Therefore our Shipping Time is as mentioned below:

Lebanon (2-4 business days) FREE Shipping + Cash on Delivery

Do you ship Internationally?

We do. You can check all details in the Delivery & Shipping Policy page.

How long is the trial period and Money Back Guarantee?

7-Day Money Back Guarantee and 100% Full Refund if you are not completely satisfied with your purchase.

How can I send in my Hearing Test (Audiogram)?

You can send your hearing test to us by email: (help@sama3ati.com), Whatsapp +961 71 314 328 or by using our Submit Hearing Test form.

Who do I contact for warranty services?

Contact us directly and we will handle the entire process for you at no cost. This service is included with your purchase.

I still have more questions, what's the best way to contact you?

No problem, we are available by phone Monday through Friday from 10am to 6pm Eastern. You can call us at +961 71 314 328 - After hours you may contact us by email.

FAQ

Where can I get my hearing aids reprogrammed or tuned?

You can program your hearing aid to what comforts you the best, feel free to call us for more information. - Alternatively, you can take your hearing aids in for service at any local clinic, our hearing aids are not locked and do not require any special tools other than the manufacturer's software and link which are standard equipment for hearing aid practitioners

Is Sama3ati® Safe to use?

All Sama3ati® products are 100% safe to use as all of the formulas used inside any of the products are clinically approved.

Your safety is our number 1 concern. We have recreated our product twice before launching it to the market to make sure it causes 0 sensitivity, pain or damage to your ear.

How long do Sama3ati® batteries last?

Sama3ati® Hearing Aid can get up to 40 hours of listening time on a single charge of 4 hours. (6 hours charge for the first time)

I have hearing loss in both ears. Is it necessary to wear two hearing aids?

Here’s why two hearing aids can be better than one:

Better hearing in a noisy environment:

Research has shown that speech understanding in noisy environments is optimized when the brain receives sound input from both ears. 

Improved ability to localize sounds:

The brain uses the sound input from both ears to help determine the direction of the sound source. Having a hearing aid in only one ear can alter this sense of direction making it more difficult to localize sound.

If you are interested in buying two Hearing Amplifier, Sama3ati® can offer you two Hearing Amplifier for 280$ instead of 300$

Will a hearing aid restore my hearing to normal?

Hearing aids can make understanding speech much easier.

How long does it take to receive my order?

Fast & Free Delivery is one of our highest concerns to offer you the best experience before, during & after your treatment.

Therefore our Shipping Time is as mentioned below:

Lebanon (2-4 business days) FREE Shipping + Cash on Delivery

Do you ship Internationally?

We do. You can check all details in the Delivery & Shipping Policy page.

How long is the trial period and Money Back Guarantee?

7-Day Money Back Guarantee and 100% Full Refund if you are not completely satisfied with your purchase.

How can I send in my Hearing Test (Audiogram)?

You can send your hearing test to us by email: (help@sama3ati.com), Whatsapp +961 71 314 328 or by using our Submit Hearing Test form.

Who do I contact for warranty services?

Contact us directly and we will handle the entire process for you at no cost. This service is included with your purchase.

I still have more questions, what's the best way to contact you?

No problem, we are available by phone Monday through Friday from 10am to 6pm Eastern. You can call us at +961 71 314 328 - After hours you may contact us by email.